dagblog - Comments for "Dying To Get Out Of CVS Pharmacy"

I'm a pharmacist too and I've

Guzzo — Tue, 19 Oct 2010 18:58:03 +0000

In reply to People are out to make this

I'm a pharmacist too and I've seen my share of scams. Someone in the media reports one side of the story and all of a sudden it becomes fact to the thousands of readers or viewers who read or watch the report. Check out my blog post and see if you have the same questions about this incident.

http://guzzoextempore.com/2010/10/15/cvs-pharmacist-wrongly-accused/

Not surprising if you

Anonymous — Mon, 18 Oct 2010 19:23:25 +0000

In reply to The specific CVS store had

Not surprising if you familiar with CVS. The company is ran like 1939 Germany. Employees are constantly on edge because cvs wants them that way. Fear of losing your job with CVS is common thought with there employees. Go to any CVS and observe the employees. Notice how stressed out they are.

People are out to make this

elroyeye — Mon, 18 Oct 2010 09:16:13 +0000

In reply to Dying To Get Out Of CVS Pharmacy

People are out to make this story all about being a buck and change short or CVS's corporate greed.

As a pharmacist, it would never be about that with me. I'd either take the 20 and see what happens if they come back or if they are dependable regulars, just hold the receipt until they had it all for one single transaction later, AND CVS would be fine with that type of customer service to build client loyalty.

All things being presented at this time, 100% of the pharmacists out there would have picked up the difference or taken the loss instead of watching this girl suffer further.

Many factors are missing in this story and may not come to light if CVS will not comment pending litigation or investigation.

Where is your mention of this girlfriend experiencing these attacks for the previous 4-5 days as was quoted by her boyfriend? That is a sign that she is misusing her inhaler and not taking another inhaler or pill that will minimize or prevent these attacks.

Her throat was closing? This article is the first to mention that. If that's the case, she needed emergency epinephrine or EMS immediately, not be waiting at the pharmacy for a refill.

Had she been counseled on any this previously by this pharmacy or other? What was her customer relationship with this store prior? I used to see patients get 6 or more inhalers per month when only one was recommended. We'd warn them about the dangers of misusing or overdosing with them. Had this been done?

Pharmacists have much better things to do then squabble over a few bucks and face more stiffer consequences from the State Board or the corporation if they maliciously let a patient suffer in broad light of the store with the public to see.

Your article fails to shed any perspective on medical issues within this situation and merely focus on the law and big business protocol.

And your captcha to post this are ridiculously impossible to type correct the first 3 times. ha

A Rude Awakening!Years ago, I

chucktrotter — Mon, 18 Oct 2010 04:43:39 +0000

In reply to I am so sad that you're so

A Rude Awakening!

Years ago, I sought employment at a newly-opened Japanese auto plant. As I recall, about one in 15 applicants were hired. One went through different levels of testing to even get an interview by the company's staff. Anyway, I made it. The direct management was made-up of experienced American managers overseen by Japanese uber-managers. I will be brief, but working under the initial Japanese work philosophy was like stepping into heaven. Pay and benefits were all excellent. Rules were minimal. As the years went by, the plant's policies became stricter and stricter. More rules, less flexibility and harsher punishment. The Japanese had made a major philosophical error. They had assumed that the Japanese and American worker's ethics were, basically, the same. In all my years of working, I had never observed such insubordination, dishonesty or abuse of benefits. Before I left, lunch pails were being, individually, inspected for stolen CD players, etc. Normally, as with safety rule books, management policy is dictated by past experience.

Classic!

Michael Maiello — Sun, 17 Oct 2010 06:45:26 +0000

In reply to Pretty sure, that one's

Classic!

Pretty sure, that one's

kgb999 — Sun, 17 Oct 2010 05:24:55 +0000

In reply to Here's the big question about

Pretty sure, that one's already been handled.

Obey, good point about me

Michael Maiello — Sun, 17 Oct 2010 03:37:52 +0000

In reply to An obsession with rule-making

Obey, good point about me overthinking things but I think the foreclosure problem we've been discussing lately actually makes my point -- the mortgage servicers have gamed the rules and even forged documents to push foreclosures through fast even as we had a system in place (HAMP) to modify those mortgages to prevent foreclosures. That seems to me a natural case of rules getting in the way of the goals.