Banking, government, emergency services and more affected

By Pete Evans @ CBC.com, last Updated: 39 minutes ago

A massive outage at Rogers has brought down internet and cellular service across Canada, and has also interrupted government services and payment systems for businesses and individuals.

The outage began some time early Friday morning, and as of 5 p.m. ET had not been fixed.

The company does not have an estimate when it will be fixed, said Kye Prigg, Rogers' senior vice-president of access networks and operations, on CBC's Power & Politics. "I wouldn't like to say whether it's going to be fully online today or not, but we are working very, very hard on making sure that we get everything running as soon as possible," he told host Catherine Cullen.

"[But] we're getting very close to understanding the root cause of the of the failure. And we're taking actions along with our network vendors to recover the situation." "We don't understand how the different levels of redundancy that we build across the network coast to coast have not worked," he said [...]