As a teen in the early 2000s, I spent a lot of time on online message boards. They were funny, chaotic places where my fellow nerds and I spent hours arguing about everything under the sun: sports, music, video games, the latest episode of “Buffy the Vampire Slayer.”
No matter the topic, there was one universal experience: On every board, some divisive issue would inevitably erupt into conflict, and an angry group of users — often led by a single, vocal one who felt they were being treated unfairly — would lead a rebellion against the “mods,” the moderators who had the privileges to delete posts, ban unruly users, and set the rules of the board.
Sometimes, the mods quelled the fight or struck a compromise, and brought the board back into harmony. Other times, the angry users broke off and started their own forum, or the board simply became so intolerable that everyone left.